ROGER365.io Documentation

Find information about updates, features and configuration manuals

As we approach the last period of the year, the ROGER365 team announces some cool new features and improvements. More and more input comes from our customers and partners, and we’re thankfull for that. Pre-webchat formIn our latest release we’ve added the option to show a form with custom definable fields to ask the webchat […]

Continue Reading  

With our whole team working from home, we keep developing new features and functionalities. Great to get feedback from our customers and partners who help us improving the ROGER365.io platform even more. Underneath you’ll find the most important news from this month. TouchPoint SMS It’s now possible to add SMS as an TouchPoint to the […]

Continue Reading  

A nice feature of using ROGER365 is that you can make a distinction what to send to a webchat/whatsapp/twitter user and what to send to a team member. The downside of this is that you have to mention the bot @ROGER everytime you want to reply. With this tip, you’re life will get easier. There […]

Continue Reading  

Until now WhatsApp for Business conversations could only be held when a customer initiated the conversation. But now it’s also possible to send a WhatsApp message to a user directly from the Microsoft Teams client. WhatsApp for Business allows you to send a templated message when you would like to initiate a conversation. These templates […]

Continue Reading  

In the upcoming release which will be deployed early next week, we will add a great new feature named: Toastar for Teams. Many years our Toastar application was installed to connect a CRM system with Skype for Business or another telephony system. But now it’s also available for Microsoft Teams. When you are using Microsoft […]

Continue Reading  

In our latest release we’ve added a HTTP trigger which can be added to the Dialogue Handler. When a new conversation is initiated we can send a JSON which includes information about the end user. Especially when using this feature in combination with Microsoft Power Automate you can really create nice solutions. A few examples […]

Continue Reading  

Today we’ve released build 330, you’ll find the release notes here

Continue Reading  

We’ve updated the layout of our Webchat module and implemented some new nice features. Of course you can change the layout to match it with your own company branding. The new features are: Sound notification on incoming message Minimize chat window Message indicator on minimized chat window Status message based on schedule More detailed feature […]

Continue Reading  

Today we’ve deployed build 327, which included some nice new features. You’ll find the release notes here

Continue Reading