Features

Until now WhatsApp for Business conversations could only be held when a customer initiated the conversation. But now it’s also possible to send a WhatsApp message to a user directly from the Microsoft Teams client. WhatsApp for Business allows you to send a templated message when you would like to initiate a conversation. These templates […]

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In the upcoming release which will be deployed early next week, we will add a great new feature named: Toastar for Teams. Many years our Toastar application was installed to connect a CRM system with Skype for Business or another telephony system. But now it’s also available for Microsoft Teams. When you are using Microsoft […]

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In our latest release we’ve added a HTTP trigger which can be added to the Dialogue Handler. When a new conversation is initiated we can send a JSON which includes information about the end user. Especially when using this feature in combination with Microsoft Power Automate you can really create nice solutions. A few examples […]

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We’ve updated the layout of our Webchat module and implemented some new nice features. Of course you can change the layout to match it with your own company branding. The new features are: Sound notification on incoming message Minimize chat window Message indicator on minimized chat window Status message based on schedule More detailed feature […]

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