As we approach the last period of the year, the ROGER365 team announces some cool new features and improvements. More and more input comes from our customers and partners, and we’re thankfull for that.
In our latest release we’ve added the option to show a form with custom definable fields to ask the webchat user for some info. This can be a name or company name, but also emailaddress and/or phonenumber. Using the emailaddress or phonenumber, we can search your CRM database and show extra info. The pre-webchat form feature is available from the Business subscription
Webchat User Identification
Sending Chatbot images to WhatsApp
You can now put images in the knowledgebases of our Chatbot using markdown language. When a WhatsApp user asks a question we can answer it with text AND an image.
For ROGER365 developers you can now create your own API keys to access different types of services. We’ve just started with a few, but next year we’ll try to expand these with more!