A nice feature of using ROGER365 is that you can make a distinction what to send to a webchat/whatsapp/twitter user and what to send to a team member. The downside of this is that you have to mention the bot @ROGER everytime you want to reply. With this tip, you’re life will get easier.
There a several ‘shortcut’ applications which you could use. By defining: “@ROGER\space \sleep \enter \space” to a shortcut key (the exact syntax depends on your HotKey application), you can answer much quicker and can still manually mentioning a team member if you need help.
One example of a hotkey tool is HotkeyP. Please note this tool is from an external source and we cannot support it.