A nice feature of using ROGER365 is that you can make a distinction what to send to a webchat/whatsapp/twitter user and what to send to a team member. The downside of this is that you have to mention the bot @ROGER everytime you want to reply. With this tip, you’re life will get easier.
One example of a hotkey tool is https://www.autohotkey.com/ Please note this tool is from an external source and we cannot support it.
For autohotkey the script is dependant on your environment, so it could be possible that you have to change it a little bit. The example underneath uses the Windowskey + Z as the hotkey: